About Infinity Hospitality

Transforming hospitality standards across Australia with 50+ years of combined expertise, commitment, and care.

Our Mission

By successfully delivering our commitments and making the partnership a top priority, aligning our operational values with the brand standard to cleanliness, comfort and a memorable guest experience.

In Australia, we provide transformative cleaning and refurbishing solutions, catering to budget, business, and luxury hotels alike, ensuring exceptional quality that drives guest satisfaction and business growth.

Our experienced and energetic team members always prioritise the quality of service. They know formalism and cultures from residential places to hotels, resorts, and pubs. We tailor housekeeping solutions based on your needs to meet a flexible business model — full or top-up housekeeping solutions.

Our Vision

Having a top-up business model gives us a large pool of staff, helping us to do a quick turn-around when we win a new piece of business. Based on the business models, we provide the most affordable service without compromising principles.

With 50+ years of combined experience, Infinity Hospitality ensures high-quality service, efficient operations, and guest satisfaction. Standardised SOPs and staff training enhance service quality, improving guest sentiment by 10 points in weeks.

Our recruitment strategy utilises databases, referrals, job portals, and university partnerships. Expert training ensures seamless onboarding and adaptability, with dedicated support during hotel transitions.

We prioritise compliance with Australian laws. Rigorous practices ensure safety, accurate wages, legal employment, and sustainability, fostering trust and operational excellence.

50+
Years of Combined Experience
10pts
Guest Sentiment Improvement in Weeks
100%
Australian Compliance Guaranteed

Meet Our Leadership Team

Infinity Group is led by experienced professionals with a proven track record across hospitality and business management.

Shamim Ahmed

CEO & Co-Founder

Hotelier, entrepreneur, visionary, and CEO with a proven track record of shaping organisations, risk management, change management, outsourcing, cost reduction, compliance, contract negotiation, identifying growth opportunities, and building performance-driven teams. He brings a wealth of experience in the hospitality industry, an astute financial acumen, and a passion for customer service.

Tamika Paterson

Director of Finance

An experienced financial manager and hospitality professional. Raised in a rural hospitality environment, she also spent 11 years with leading hotel group Accor, and later built a mentorship with Shamim that resulted in the Infinity Group partnership. Tamika is an expert at identifying overlooked cost-saving opportunities, promoting business growth, and fostering a happy and productive workplace.

Nazmul Hasan

Director – Legal, Logistics & Growth

Supports Infinity Group with legal matters, logistics, and growth. He has over 20 years of experience running multiple businesses, and a proven track record of success. Nazmul is a seasoned business professional who is committed to achieving excellence in all his endeavours. He brings a wealth of knowledge and expertise to Infinity Group.

Roksana Akter

Executive Director

Supports Infinity Group with day-to-day operations and administration. She is an accomplished finance professional with a proven track record in leadership, stakeholder engagement, and business development. Roksana is a dynamic and motivated team player who brings exceptional communication, organisational, and time management skills to the table.

Australian Law Compliance

We prioritise compliance with Australian laws. Rigorous practices ensure safety, accurate wages, legal employment, and sustainability, fostering trust and operational excellence.

  • Safe workplace practices
  • Accurate and timely wage payments
  • Legal employment documentation
  • Environmental sustainability commitments
  • Regular audits and quality reviews

Our Recruitment Strategy

Our recruitment strategy utilises databases, referrals, job portals, and university partnerships. Expert training ensures seamless onboarding and adaptability, with dedicated support during hotel transitions.

  • Staff database and referral networks
  • Multiple job portals
  • University partnerships
  • Structured onboarding programs
  • Ongoing training and development

Ready to partner with us?

Contact us now for a free, no-obligation consultation.